Website accessibility statement
Young Epilepsy is the operating name of The National Centre for Young People with Epilepsy Charitable Trust - Registered Charity number 311877 (England and Wales).This accessibility statement applies to youngepilepsy.org.uk We want as many people as possible to be able to use this website.
Why website accessibility is important to Young Epilepsy
For 125 years, we’ve been transforming the lives of children and young people with epilepsy. We’ve led the way in an inclusive, progressive and nurturing approach to the education and support of children and young people with epilepsy. Today, more than ever, Young Epilepsy is dedicated to standing up with and for children and young people with epilepsy. We’re here for them. It’s our job to listen and work with them so they can fulfil their potential.
Website accessibility is important to us. We want to make sure that everyone can use this website to find the information they need about how we support young people with epilepsy, autism and sever learning difficulties.
This is what we are doing to make sure stpiers.org.uk is easy to use and understand for everyone.
Using accessibility guidelines
Web Content Accessibility Guidelines (WCAG) are set by the World Wide Web Consortium. This site has been built with the WC3 accessibility guidelines in mind.
What we’ve done to make this website accessible
Our website is responsive. This means that it adjusts automatically to the device or size of the screen you are using, so it is as easy to use as possible.
Our website functionality is designed for accessibility. This means you can:
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Zoom in up to 300% without the text spilling off the screen
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Navigate the website using just a keyboard
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Navigate the website using speech recognition software
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Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We use plain language.
We use image descriptions for all the photographs on the site. This means that people using screen readers can access the images.
Colours. We’ve made sure that using easy to read colours and backgrounds is part of our design.
Fonts. We’ve chosen fonts and font spacings that will make the information on the site as easy to read as possible.
Videos. All of our new videos have subtitles and time-stamped transcripts.
Places where we can improve
We know we’re not perfect. Here’s where we plan to make changes in the future.
- You cannot modify the line height or spacing of text
- Most older PDF documents are not fully accessible to screen reader software
- You cannot skip to the main content when using a screen reader
- We are reviewing our virtual tour for accessibility issues and improvements.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact communications@youngepilepsy.org.uk
We’ll consider your request and get back to you within 5 working days.
Getting set up
We’ve done as much as we can to make this website accessible. You can also adjust some settings on your computer so you can use websites easily. Here are some useful guides from the BBC which help you learn how to magnify your screen or change the fonts to help.
Technical information about this website’s accessibility
Young Epilepsy is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Interactive tools and transactions
Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.
Our forms are built and hosted through third party software and ‘skinned’ to look like our website.
We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in [rough timing].
What we’re doing to improve accessibility
Our accessibility roadmap shows how and when we plan to improve accessibility on this website.
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2022, we plan to either fix these or replace them with accessible HTML pages.
Virtual tour
We are reviewing our virtual tour for accessibility issues and improvements.
Feedback, reporting problems with this website and contact information
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact digital@youngepilepsy.org.uk
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact communications@youngepilepsy.org.uk
We’ll consider your request and get back to you within 5 working days.
If you cannot view the map on our ‘contact us’ page, please call our main switchboard 01342 832243 or email reception@youngepilepsy.org.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
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We have committed to reviewing this Website accessibility statement once a year. Our last review was 14 March 2023.
We will review again by March 2024
